Use this procedure to allow self-service password reset functionality for only the unfederated users in your Microsoft 365 tenancy:
To enable the self-service password reset functionality for only selected users in your tenancy Note the information box advising that this setting only applies to end users. M365 admins are always enabled for self-service password reset.Ģ.Change the 'Self service password reset enabled' option to None.In the 'Azure Active Directory admin center' window, on the left-hand side, select Users, 'Password reset'.In the right-hand side pane, under 'Security & privacy', click the 'Self-service password reset' link.From the left-hand side, under Settings, select Org settings.Log on to Microsoft 365 as a global administrator and navigate to the 'Microsoft 365 admin center'.To disable the password reset functionality, which is redundant if you have Microsoft 365 federated to RM Unify, please perform the following: To disable the self-service password reset functionality for the entire tenancy If you wish to leave SSPR enabled for some or all users on unfederated domains, please follow procedure 2 below.ġ. If you wish to disable SSPR on all domains in your tenancy, please follow procedure 1 below. RM Unify handles user authentication for Microsoft 365 and utilises its own password recovery functionality. This is a tenancy level setting and will apply to all domains in your tenancy, both federated domains and unfederated domains.įor RM Unify federated Microsoft 365 domains, it is not possible for users to use the Microsoft self-service password reset functionality (SSPR). These additional screens appear to end users when the self-service password reset functionality has been enabled within Azure Active Directory in your Microsoft 365 tenancy. You'll need to set up at least 2 of the options below.Īuthentication Phone is not configured. We won't use this to spam you - just to keep your account more secure. To make sure you can reset your password, we need to collect some info so we can verify who you are. Your administrator requires you to add additional security info to help you recover your account ". When signing in to an RM Unify federated Microsoft® 365™ domain, either via the Microsoft® portal ( ), or by clicking a Microsoft 365 tile from the RM Unify Launch Pad, you see two additional Microsoft messages: Users prompted to provide additional security info when accessing Microsoft 365Įxplains why users of Microsoft 365 see messages advising that their administrator requires additional security info to help them recover their account.
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